Privacy Policy

 

Last Updated: Jan 1, 2025

At Artlet Inc., we respect and are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website (https://www.artlet.io) and our 10-digit long code (10DLC) phone numbers for application-to-person (A2P) messaging services. By using our Site and opting into our messaging services, you consent to this Privacy Policy.

1. Information Collection and Use

While using our Site or messaging services, we may collect certain personally identifiable information that can be used to contact or identify you. The types of information we collect include:

Website Usage

  • Personal Identifiers: Such as your name and email address when voluntarily provided.

  • Log Data: Information such as your computer's Internet Protocol (IP) address, browser type, browser version, pages visited, time and date of visit, time spent on those pages, and other statistics.

  • Cookies: Small data files stored on your device that help us analyze website traffic and optimize user experience. You can choose to disable cookies in your browser settings, but some features of the Site may not function properly.

Messaging Services (A2P 10DLC)

  • Personal Identifiers: Such as your name and phone number.

  • Message Content: The content of messages you send or receive.

  • Usage Data: Information on how you interact with our messages, including response times and click-through rates.

We use third-party services such as Google Analytics to collect, monitor, and analyze this data to improve our Site and services.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Website Usage: To provide, maintain, and improve our Site, including customer support and marketing communication.

  • Messaging Services: To deliver messages you have opted in to receive, improve service quality, and personalize communication based on engagement.

  • Marketing and Communications: To send you newsletters, promotional materials, or other relevant updates. You may opt-out at any time.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

  • Trusted Service Providers: Third-party vendors assisting in delivering our messaging services, under strict data protection agreements.

  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or enforce our policies.

4. Data Protection and Security

The security of your personal information is important to us. We have implemented the following measures:

  • Encryption: Data is encrypted during transmission and at rest to prevent unauthorized access.

  • Secure Storage: Information is stored on secure servers with restricted access.

  • Regular Audits: We periodically review security practices to maintain data integrity and protection.

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access your personal data upon request.

  • Correct any inaccuracies in your data.

  • Request deletion of your information if you no longer wish to use our services.

To exercise these rights, contact us at info@artlet.io.

6. Opt-In and Opt-Out for Messaging Services

Opt-In Process

By signing up for our messaging services, you consent to receive communications from Artlet Inc. You will be provided access to this Privacy Policy upon opting in.

Opt-Out Process

If you no longer wish to receive messages, you can opt out at any time by replying with "STOP" or "UNSUBSCRIBE" or following the instructions in our messages. Upon opting out, we will cease messaging services and delete your data related to messaging.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we may also notify you via email or through a prominent notice on our Site. The effective date at the top of this page will reflect the latest revision.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Business Name: Artlet Inc.

  • Business Address: 160 Broadway, Suite 920, New York, NY 10038, United States

  • Business Email: info@artlet.io